It's not exactly for the service I had here, but this is an appreciation post for the wonderful people here.
This weekend we visited Ballarat for an overnight stay. We discovered in the morning that our car has been broken (please beware open/unmanaged car spaces in Ballarat hotels). As we had to travel back to Melbourne, we desperately started calling to all contacts that was recommended by google for glass repair/fix in the area. Most of them were not available as it was Sunday. Finally O'Brien picked up and even thought they didn't had the replacement glass they were happy to help us with a temporary arrangement which made it very convenient travelling back to Melbourne with minimum issues. They didn't even charge money for that although they opened the store and helped in every possible way on a Sunday, just for us. Even with the bad experience with our stay, this gesture was all we needed to come back with good memories from Ballarat. Thanks again.
- Sumit P.